Most Emergencies occur when your office is closed. What are your patients to do in their time of need? Hospitals and medical facilities also have urgent medical needs: stat consults, critical lab results, emergency room doctor calls. Many issues just cannot wait until the morning. Our highly trained answering service operators can follow your most involved dispatch instructions perfectly and with care.

Your messages can be dispatched with a variety of methods:
-paging
-calling
-text messaging
-emailing
-faxing
-holding for you to check in

Most doctors, however, choose several of these methods spread out over steps.

Click here for our list of answering service facilities and equipment.

American Inbound can help you out during office hours as well. We can answer all of your overflow calls seamlessly. This way none of your patients are left on hold, or made to wait or feel unimportant. We can take over for you on lunchtimes or breaks, answer your phones during holidays and vacations, and accomidate for even the most varying of office hours.

Our first clients more that 65 years ago were physicians, and throughout the years we have helped and improved both the medical profession and the call center business. Today we answer for more than 800 physicians across the Midwest. Every call center operator we employ signs a HIPAA agreement and treats that oath with the utmost respect. Our operators are polite and friendly and will make sure your patients are treated well.
Click here to listen to a sample call center message.

Our medical answering service does not just take doctors' calls, we serve many different clients within the medical field:
Pharmacies, Veternarians, Home Heath Care Agencies, Insurance Agencies, Medical Staffers, Medical Supply Companies, Medical Event Schedulers

Check our availability

Click here to get your free estimate