Are you in the e-commerce business? Have you found that in order to meet demands you are spending all of your time processing orders? Let American Inbound help you get back to doing what you love. A new employee would cost over a thousand dollars per month. If you expect to provide 24 hour services, you would need to hire three additional employees. Our answering service can lower your overhead by providing helpful and efficent operators at a fraction of the cost.

Our answering service is properly equiped to handle all of your order entries. We can place orders for single items and large catalogues. We provide backup phone ordering for websites, placing orders directly into your own site and order fulfillement systems. Our services are %100 scalable. We can accomodate for your busiest of days, adjust to seasonal surges and holiday rushes, answer all of your ad response campaigns, and successfully adapt to your growing business needs.

Click here for our list of answering service facilities and equipment.

Our goal at American Inbound is increased sales for you company. We will provide a human voice for your organization that will help project an image of friendliness and availability. We can take your customer service calls after hours and dispatch them appropriately, whether that be delivering them to you when you're open or contacting the appropriate representive if an emergency arrises.

Our Dispatch Methods include:
-paging
-calling
-text messaging
-emailing
-faxing
-holding for you to check in

Our answering service has been taking order entry calls since the business began. Let us prove our commiment to excellent order taking and customer service.

Check our availability

Click here for your free estimate